October 27, 2020 – Visitor Policy Review

Warm Greetings,

As you are aware the rise in COVID 19 case numbers in the Edmonton Zone has become quite disturbing. Many residents have expressed their concerns in the escalation of risk to our internal population. Given the increased risk of COVID 19 entering our site we have been instructed by the CMOH to review our safe visiting policy and ensure that we enforce the following measure:

• ONLY designated visitors will be allowed access within the site to visit residents.

We have granted lenient access in circumstances such as furniture delivery, etc these past few weeks however we can no longer support this and ask for your cooperation in postponing all non-urgent matters.

This restriction will not apply to healthcare professionals supporting a resident’s wellness with bringing in aide equipment, delivering medications, etc.

Please be reminded of the following guidelines for all designated/support persons:

• Visitors must be 18 years of age or older.
• Complete health screening (including a temperature check).
• Wear a mask continuously.
• Sanitize their hands upon entry and exit.
• Visitors must only visit with the resident they are supporting and go directly to the resident’s suite. Should you wish to order a meal from the Café we encourage this to be done by telephone and delivery service only at 587-525-8718.

Designated visitors are asked to review their own need to be physically present to support a loved one to reduce the amount of times they enter our facility and to be accountable of the potential risk they bring entering our community.

For outdoor visiting we will provide access to the Father Irwin Room with the arrival of the colder weather. The area must be booked in advance. We will be limiting the area to one resident at a time (unless living with a spouse/roommate) with a limit of 4 visitors for a 90-minute time slot. Please call the main office to request a visitation spot at 780-452-4444 ext#0.

I thank you in advance for your continued cooperation and partnership.

Best Regards,

Wanda Beaudoin
Chief Operating Officer